FAQs

RubyWell is a friendly, easy-to-use tool that helps caregivers maintain or regain financial stability.

We believe that caring for your loved ones shouldn’t mean sacrificing your financial well-being. That's why we’re building RubyWell to help you unlock ongoing savings, unused insurance benefits, and alternative income.

Now:
Save money by accessing coupons for up to 80% off prescriptions for you and your loved ones.

Learn how to manage the financial impact of your caregiving journey. Our Well of Resources provides articles, guides, and tools that help you find support that may already be available to you.
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Coming soon:
Save hundreds or even thousands of dollars a year simply by taking advantage of all the insurance benefits that your loved one is already paying for. We’re building a tool that will make it easy to discover and access valuable Medicare Advantage benefits. These benefits can cut your monthly caregiving expenses while improving your loved one’s health and well-being, which can save you even more money on their future healthcare bills.

Earn money for the care you provide. We’re building a platform that will empower family caregivers to become certified paid caregivers for their aging family members. Until then, you can earn money by participating in surveys that tell us about your caregiving journey, and by testing new product features as we continue to build RubyWell.

SingleCare works directly with pharmacies to negotiate up to 80% off prescription prices. They pass these savings onto our members, free of charge.

With or without insurance, when you show your SingleCare coupon to your local pharmacist, you can save big time on the prescriptions you and your loved ones need. Join the millions saving billions with the Rx savings tool more people rely on to feel better.

All prescription discounts are provided by SingleCare. Questions? Please contact SingleCare directly at 1-844-234-3057.

Creating an account with RubyWell is completely free for you and for your loved one!

RubyWell is accepting members from every state. And we curate valuable opportunities nationwide.

No, being on Medicare or Medicaid does not impact your eligibility to join RubyWell. We’re here to help all family caregivers, regardless of your loved one’s insurance coverage or status.

RubyWell is HIPAA compliant. HIPAA stands for the Health Insurance Portability and Accountability Act, and it includes both a Privacy Rule and a Security Rule to protect individuals' health information. The Privacy Rule sets limits and conditions on the use and disclosure of protected health information. The Security Rule establishes national standards to protect individuals' electronic personal health information. The Security Rule requires covered entities, like RubyWell, to protect patients' electronically stored, protected health information (ePHI) by using appropriate administrative, physical, and technical safeguards to ensure its confidentiality, integrity, and security.

Have questions or concerns? You can contact RubyWell by emailing us at hello@rubywell.com.

Signing up for RubyWell is simple! We just need your name, a valid email address, and password of your choosing. Sign up here!

Yes. You can update your account information within your profile at any time on your account page.

Yes, you can delete your RubyWell account on your account page.

If, for some reason, you decide to delete your account, we would appreciate understanding why you’ve chosen to leave us. This will help us make RubyWell better. You can contact us at any time for any reason at hello@rubywell.com. We’re always interested in how we might improve the RubyWell experience.