Expand the patient profile you're able to serve

Medicare covers home health services for many homebound adults, even if their condition isn’t expected to improve1. RubyWellTM helps home health agencies meet the labor needs required to compliantly deliver medically necessary home health services to more eligible patients.

Activate a new healthcare workforce

Over 37 million2 Americans provide unpaid eldercare to a family member or friend. They’re experienced, committed, and struggling under the financial strain of caregiving. RubyWell is connecting family caregivers with the training and certification they need to be hired as Medicare-certified home health aides, growing the healthcare workforce in communities across the country.

Reduce healthcare spending

Paid family caregivers have been shown to reduce emergency room visits by 28% and reduce the likelihood of hospital stays by 32%. And overall, Medicare beneficiaries who use home health cost Medicare 25%-59% less than medically comparable peers who don’t.

Partner with RubyWell to streamline your home health business

Our HHA partners have access to innovative technology that:

compliantly identifies unmet home health demand in your community

documents patient medical eligibility to support home health referral

seamlessly facilitates home health aide training & onboarding

operates in the background, delivering data into your agency EHR

Tech you can trust

RubyWell protects against fraud, waste, and abuse with rigorous audit practices. And we’re committed to maintaining the highest standards of security and data protection. As part of this commitment, RubyWell complies with HIPAA regulations and is SOC 2 Type 2 certified.

About RubyWell

RubyWell is a technology company that helps patients, caregivers, and care teams work together to safely manage health at home.

Our model helps patients receive quality care from a trusted caregiver, reduces hospital readmissions, and lowers the total cost of care by allowing patients to age safely at home. It also addresses the Care Crisis by infusing much-needed labor into the healthcare workforce, enabling home health agencies to serve more of our country’s growing population of older adults.

Home Health Agency FAQs

Why haven't we heard of this benefit before?

Medicare has always covered home health services. However some patients were being denied coverage based on the premise that their conditions were not improving under that care. In 2011, the Center for Medicare Advocacy and Vermont Legal Aid brought a class action lawsuit on behalf of beneficiaries throughout the country who were denied Medicare coverage for home health services because they were not improving.

In 2013, the federal district court approved a settlement agreement with CMS. The settlement concluded that Medicare covers skilled care to maintain an individual's condition or slow decline.1 This standard applies to home health care. CMS updated its policy manuals and website and issued notifications regarding this policy change. But many providers are still unaware of this change.

How does RubyWell help me serve new patients?

RubyWell’s solution lets your agency deliver skilled interventions, supported by certified home health aide services, that help stabilize clinical status, maximize functional gains, and forestall costly acute episodes.

Patient Identification & Eligibility:
RubyWell’s Eligibility Engine*, built on CMS data and informed by CMS regulations, identifies patients in your community who meet criteria for home health and compliantly supports physician referral into your service.

Family Healthworker Certification:
RubyWell identifies caregiving family members, friends, or neighbors, and facilitates their certification as Home Health Aides. Your agency can hire them to care for your new patient, and potentially other patients on your census.

Agency Census Operations:
RubyWell-identified patients are treated the same way as any home health patient on your census. Billing is conducted following the 30 day payment period rate determined by the Patient Driven Grouping Model (PDGM).

*Patent pending

What are the eligibility requirements to partner with RubyWell?

RubyWell partners with Medicare-approved home health agencies.

1 CMS Joins the Center for Medicare Advocacy to Advance Access to Medicare-Covered Skilled Care to Maintain One’s Condition or Slow Decline. MedicareAdvocacy.org. February 15, 2025. Published online at https://medicareadvocacy.org/know-jimmo-new-cms-implementation-activity/.

2 U.S. Bureau of Labor Statistics. November 30, 2023. Published online at https://www.bls.gov/blog/2023/celebrating-national-family-caregivers-month-with-bls-data.htm